Order Management

From field to fulfillment — every order, tracked

Capture orders anywhere, route them automatically and follow each one to delivery. No paper, no double entry, no lost orders.

Orders scribbled on paper or texted over WhatsApp get lost, mispriced or entered twice. Genenso turns order-taking into a single, accurate digital flow — from the field rep's first tap to the retailer's doorstep.

What you get

A complete order lifecycle in one flow

SR order booking app

Field reps book orders in seconds with a live product catalog, real-time pricing and automatic scheme application.

Auto-routing to the right distributor

Every order is instantly assigned to the correct distributor based on territory and coverage rules — no manual sorting.

Shop & retailer self-ordering

Let retailers place their own orders through an app or a simple WhatsApp link, any time of day.

Approval & edit workflow

Review, adjust and approve orders with clear controls before they move to fulfillment.

Order history & audit trail

Every change is logged. Trace who did what and when, with a complete, tamper-evident history.

genenso · order #GN-48213

Order booked

SR · 10:24 AM

Auto-routed to distributor

System · 10:24 AM

Approved & dispatched

Distributor · 11:02 AM

Out for delivery

In progress

A retailer places a repeat order over WhatsApp at midnight. By morning it's priced, approved and routed to the nearest distributor — without a single phone call.

Use case — Retailer self-ordering

FMCG secondary sales

Ready when you are

Digitize your order flow

A 15-minute walkthrough tailored to your distribution business. No credit card, no commitment — just clarity.